Shipping & Delivery Policy
Last Updated: August 2026 | 100% Online, Instantaneous Electronic Fulfillment.
1. Digital Delivery Model (No Physical Shipping)
GiftReveal operates exclusively as a digital web experience platform. All items sold on https://giftreveal.in are digital services and personalized interactive web pages.
We do NOT dispatch physical packages, letters, DVDs, or tangible items to physical postal addresses. Therefore, there are no physical shipping charges, courier delays, or customs duties associated with any purchases on our platform.
2. Delivery Timeline & Access Method
Delivery of your purchased template and personalization portal occurs instantly (within 0 to 10 minutes) upon successful completion of your online payment:
You are immediately redirected to the personalizer form upon payment.
Your unique surprise reveal link is generated immediately upon form submit.
Your dashboard at Buyer Portal remains 24/7 accessible to edit or view.
3. Delivery Confirmation & Email Receipts
Upon payment capture, an automated order confirmation is generated. Customers also receive direct access to their orders using their registered email on the Buyer Portal.
4. Delivery Issues & Support Assistance
If you experience any delay in receiving your confirmation or accessing your personalization form after a successful charge, please follow these steps:
- Check your spam/junk folder for confirmation emails.
- Log into the Buyer Portal using your checkout email to see all active orders.
- If you still require assistance, email our 24/7 technical team at support@giftreveal.in with your transaction reference number. We will manually resolve access within 2 hours.
For more details, please visit our Contact Us page or email support@giftreveal.in.