Privacy Policy

1. Commitment to Privacy

At GiftReveal (https://giftreveal.in), we understand that romantic surprise websites contain deeply personal moments, photos, and messages. We are firmly committed to safeguarding the privacy and confidentiality of our visitors and customers.

2. Information We Collect

We collect only the essential information necessary to deliver and customize your surprise reveals:

• Buyer Contact Information: Name, email address, and phone number (for order delivery, receipts, and account authentication).
• Customization Content: Partner name, relationship milestone dates, love notes, letters, secret hint questions, and uploaded scrapbook photos / avatars.
• Payment Information: Transaction identifiers and payment status provided by our payment gateway partners. We never see or store your credit card, debit card, or UPI banking credentials.

3. How We Use & Protect Your Uploaded Photos & Memories

Your uploaded photos and scrapbook memories are processed with optimized web compression and stored in secure, persistent cloud directories solely for rendering your personalized reveal pages.

• Zero Commercial Use: We will NEVER sell, license, publish, or publicly distribute your personal photos or romantic letters.
• Password & Hint Lock: All surprise reveal pages remain strictly accessible only to those possessing the exact URL and correct secret hint or password.

4. Data Sharing with Third Parties

We do not sell, trade, or rent personal identification information to third parties. We share limited technical data only with trusted infrastructure providers required to operate our service:

• Payment Processors: Secure RBI-compliant payment gateways (such as Razorpay) for transaction execution.
• Transactional Email Services: To deliver order receipts and page access links directly to your mailbox.

5. Cookies & Session Data

We use minimal session cookies strictly required for user authentication (e.g. remembering your Buyer Portal login session when editing your surprise page). We do not use intrusive cross-site tracking cookies.

6. Data Retention & User Deletion Requests

Your customized surprise websites are preserved indefinitely so you and your partner can revisit them on future anniversaries. However, if you wish to delete your customized page, uploaded photos, or account data permanently, you may email us at support@giftreveal.in and we will erase your media within 48 hours.